FAQ

The WhyQ delivery courier will deliver to your doorstep, so please indicate your block, unit and floor number. Please note that some deliveries may be fulfilled directly by the partner vendor.

Marketplace @ WhyQ is available at https://marketplace.whyq.sg/

WhyQ Pte. Ltd. (“WhyQ”) is Singapore’s largest hawker food delivery service. WhyQ is building the largest virtual real estate of foodcourts, coffee shops, restaurants and more (Marketplace @ WhyQ).

You can add special instructions so that our partner vendors can prepare the food based on your special requests. However, kindly be advised that notes are followed based on a best effort basis and some partner vendors may not accept notes.

Email us your details at contactus@whyq.sg along with a picture. Contact our hotline at +65 6914 2673 as our customer service officer will assist you. Contact us via our Live Chat feature on our website.

Please register at https://marketplace.whyq.sg/vendor. If your application is approved, you will receive an email with next steps.

The delivery charges will be displayed based on your location from the partner vendor. WhyQ also applies a mark-up of 6% to help with technology and customer support costs.

Personal promo codes will be shared via marketing emails and social media so please like and follow us on our Facebook and Instagram accounts. WhyQ promo codes may not be applicable to Marketplace @ WhyQ promotions. If you are an existing user at WhyQ, you will not be able to use the new user promo code for Marketplace @ WhyQ.