Terms & Conditions

Policies for Partner Vendors

Marketplace @ WhyQ Registration and licensing policy

You must comply with your Agreement with WhyQ, including all Applicable Law and WhyQ Policies. We may suspend the provision of our Services if you are found to be in material breach of these obligations.

Purpose:

You are responsible for ensuring that you obtain and maintain any certificates, registrations, licences, permits and/or approvals required for your business to operate legally. This policy sets out the types of registrations, licences and permits that you may require in order to sell products through the Platform. It is not intended to be an exhaustive list.

Registrations:

Marketplace @ WhyQ Food hygiene and safety policy

All Menu Items that you sell on the Platform must comply with your Agreement with WhyQ, including all Applicable Law and WhyQ Policies. We may suspend the provision of our Services if you are found to be in material breach of these obligations.

Purpose:

We take customer safety very seriously and we’re confident that our Partners do too. Stringent food hygiene processes are essential to ensuring customers are safe and their food is amazing. This policy sets out the food hygiene and safety standards that we expect Partners to meet in order to sell their products through the Platform.

What we expect from our Partner Vendors:

You are responsible for ensuring that the products that you sell are safe and compliant with Applicable Law. If you are uncertain about any legal requirements, please seek advice from an expert. You can also refer to here for more details - https://www.sfa.gov.sg/food-retail/food-hygiene-practices-guidelines/food-hygiene-practices-guidelines.

We expect you to have a food safety management system in place that deals with all aspects of food safety and hygiene for your business in compliance with all food hygiene regulations.